Convert Skipped Verifications Into Complete: VOIE & VOA Follow-Up Tasks in nCino 

Truv’s integration with nCino is transforming verifications for mortgage lenders with access to Verification of Assets (VOA) and Verification of Income and Employment (VOIE) solutions embedded in the 1003. To give lenders higher conversion opportunity, Truv and nCino have launched Follow-Up Task functionality post loan application submission. This means borrowers can complete income, employment, and asset verifications as fast as they can enter their payroll provider and financial institution login credentials as a step inside the loan application, or skip it and complete verifications at a later date.

Follow-Up Task for Income, Employment, and Asset Verifications

When a borrower skips the embedded income and employment and/or asset verification process during the initial application, nCino automatically generates a task for the borrower as an outstanding to-do in both the loan officer and borrower portal views. This ensures no verification steps are missed while providing borrowers the flexibility to complete verifications at different stages of the process.

Automated Field Mapping from nCino to Encompass

When borrowers (and co-borrowers) complete verifications through Truv, their information flows directly from nCino into Encompass and populates the URLA automatically. This intelligent field mapping ensures data consistency throughout the loan pipeline while reducing transcription errors that cause processing delays. Truv’s integration with nCino eliminates manual data entry by automatically mapping employment and asset verification data from nCino to Encompass.

Truv’s VOIE and VOA Report IDs are transferred seamlessly between systems, ensuring reference numbers populate in the corresponding Encompass fields for submission to automated underwriting systems. Instead of disrupting existing processes, the integration works behind the scenes to connect platforms loan officers already use daily, transforming time-consuming manual tasks into instant, accurate data transfers that keep loans moving efficiently.

GSE Fields Transferred to Encompass

  • Report ID fields for for submission to DU and LPA
  • & more

Income & Employment Fields Transferred to Encompass

  • Employer
  • Employer Address, Monthly Base Pay, Commissions Pay, Bonus Pay, Overtime Pay, Other Pay
  • & more

Asset Fields Transferred to Encompass

  • Checking Account, Checking Account Balance, Savings Account, Savings Account Balance, Retirement Fund Account
  • & more

Re-Verification Made Easy in Encompass

When borrowers complete VOIE and VOA upfront in nCino, 10-day pre-closing verifications and additional VOA reports can be generated inside Encompass, eliminating the need to go back into nCino where the initial verifications were completed. Truv’s products are available cross-platform for lenders to not only maintain workflow continuity but also streamline the flow of data across systems for timely access.

Market-Leading Buyback Protection

Truv’s verification of income, employment and asset reports are built to be used in automated underwriting systems. We are an authorized report supplier for Fannie Mae’s Desktop Underwriter® (DU®) validation service and have expanded our integration with Freddie Mac’s Loan Product Advisor® (LPA®) asset and income modeler (AIM) to now assess income, employment, and assets using financial accounts data. Today, three out of every five loans using Truv’s verification of income and employment reports receive representation and warranty relief, providing lenders with unmatched buyback protection.

Success-Aligned Pricing for Verifications

Today’s verification pricing feels like playing a slot machine with your budget. Every income check, every employment verification, every asset report costs you money upfront—whether the loan closes or not. Miss a detail? Need to reverify? That’s another charge. Multiple borrowers? More charges. It adds up fast, and it adds up regardless of your success.

With our approach, you get complete freedom to verify without fear:

  • Run unlimited VOIE and VOA reports throughout your entire lending process. Check income at application, reverify employment before closing and pull additional asset reports for co-borrowers.
  • Pay only when the loan closes. Truv’s verifications don’t require upfront payment and offers the only flexible pricing that doesn’t require payment for successful verifications.

Whether you run one verification or dozens, whether you’re checking a single borrower or multiple co-borrowers, whether you verify at application or right before closing—lenders only pay for successful verifications on closed loans.

Learn More About Truv’s All-In-One Verification Platform

To learn how Truv’s in-house suite of verification solutions can optimize your organization for process and cost efficiency, contact the Truv team.

Share article

Ready to get started?