As the winter chill begins to thaw and the first signs of spring emerge, we’re thrilled to present our Q4 product update. Our dedicated team has spent countless hours refining and expanding our offerings to enhance your experience with our product. This quarter, we invite you to discover the latest features and improvements we’ve developed, designed with your needs and feedback in mind. Let’s embark on this journey together and explore all the new features developed in November, December and January!
New Product Announcement
Truv is now approved with Freddie Mac
Truv is delighted to announce our new strategic collaboration with Freddie Mac’s Loan Product Advisor® (LPASM) asset and income modeler (AIM), to simplify mortgage lending processes through our automated employment and income verification technology. As an approved service provider supporting AIM, Truv’s platform automatically verifies over 100 unique borrower income and employment data points. By extracting a borrower’s payroll information and conducting real-time verifications in a user-friendly manner, Truv automates one of the industry’s most time-consuming and costly processes.
By automatically extracting income and employment data from a borrower’s payroll accounts, the Truv platform can help your organization reduce both origination expenses and risk, all in a single step.
Dark Matter(fka BlackKnight) Platform Integration
Truv is thrilled to announce our latest integration with Dark Matter Technologies, a leading Loan Origination Platform, Empower and Exchange Service Network which connects over 17,000 mortgage vendors with top mortgage lenders, streamlining communication, collaboration, and processing in a secure and compliant manner.
This collaboration marks a significant milestone in advancing the mortgage industry, simplifying income and employment verification for lenders and empowering Truv’s clients with enhanced capabilities for streamlined and efficient loan origination processes. This integration is readily available for all Dark Matter customers starting March 1st.
If you’re ready to see Truv in action or learn about how Truv could work for you, reach out to the team today.
Truv Platform Updates
Encompass Improvements
We’re excited to introduce several enhancements to our Encompass integration, designed to make your workflow more efficient:
- GSE Report ID Automation: Unlike other providers, you no longer need to manually copy and paste the Report ID to submit reports to GSEs. We now automatically add the GSE Report ID directly in the Encompass platform.
- Simplified Encompass Automation: With a few settings adjustments in your Encompass admin panel, Truv can be automatically triggered within the Encompass platform, easing the process for loan officers (LOs), loan officer assistants (LOAs), and processors.
- Borrower Verification Consolidation: Truv now automatically consolidates all completed verifications at the borrower level, regardless of the platform used to order them, and makes them available in the Encompass eFolder.
- Integrated Invoicing: Truv introduces invoice generation within the Encompass platform, offering greater customization for our clients. Whether fees are passed to branches or borrowers, invoices are now generated at the borrower level, simplifying the process of passing on fees.
Reach out to Truv team to for any further questions or enable the above functionality in your encompass instance.
Truv Dashboard and Order Updates
Bulk Upload in Orders
We understand efficiency is key and have implemented the Bulk Order feature within the Truv Dashboard. No matter which Truv product you’re utilizing, you can now process orders in bulk, significantly reducing time and effort for your operations team. This enhancement allows for the generation of thousands of verifications or member switches in a single action.
Reach out to Truv team to enable Truv Bulk Orders.
Truv Help Center
We recognize that you and your team would have many questions as you enable and go live with Truv’s products. Our goal is to simplify your go-live experience. To that end, we have now launched Truv’s Help Center for your operations team. This new resource center is designed to provide quick answers to your team’s queries.
Your Feedback Matters
These enhancements to our product are just the beginning of our commitment to you. We value your input and would love to hear about any additional improvements or integrations you envision for the future. Please don’t hesitate to share your thoughts and ideas with us.
