Essential Strategies to Improve Operations & The Member Experience

In this live event, join several innovative credit union leaders that will share strategies they are implementing to improve their operations and the member experience.

Some of what you can expect to learn:

• How to measure and improve the member experience
• How do Credit Unions compare with banks and other alternatives in terms of digital transformation, and how can they reduce that gap
• How to personalize service for members at scale
• How to grow membership and deposit holders in a world where banks seem to have infinite marketing budgets
• How to reduce the load on CU teams through automation and new technology
• Strategies to save as much as 80% on specific costs, like mortgage loan origination
• How to increase the speed and quality of the loan origination process