Changelog
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November 7, 2025
Enhanced Timeline and Status Visibility in Encompass Order Status
- In Encompass LOS on the Order status tab, we have migrated the Timeline to our Retrieve events for an order public endpoint and made the following UI improvements:
- Timeline now shows when reminder notifications are sent, delivered, and opened by the end user via email and/or SMS.
- Showing terminal order statuses at the employer or provider-level to clarify exactly what part of the order was
completed,expired,canceled, etc. - Created a consistent formatting for events to include the employer/provider, timestamp and outcome in each case where available. Previously some key events like
Login attemptwere missing timestamps.